At Orifiel, we prioritise customer satisfaction and aim to ensure that every purchase meets your expectations. However, if you are not fully satisfied with your purchase, we offer a straightforward return policy to address any concerns. Returns are accepted within 7 days from the date of delivery, provided the item is in its original condition, with all tags intact and packaging as received. We encourage customers to carefully inspect their purchases upon delivery to ensure they meet expectations. Returns are applicable only for specific reasons, such as damaged fabric or print defects. If your item falls under these categories, you may initiate a return by contacting our customer service team within the stipulated time frame. Once we are notified, you will be required to securely pack the item, ensuring that it adheres to the outlined return conditions. Please note that customers are responsible for any courier charges associated with the return process. Upon receiving the returned item, our team will conduct a thorough inspection. If the return meets our criteria, a cash refund will be processed promptly. Refunds will be transferred directly to the customer’s bank account with in working 7 days . We appreciate your understanding and cooperation in following this policy, which helps us serve you better. Should you have any questions or require assistance, please feel free to reach out to our customer service team. Thank you for choosing Orifiel Clothing!